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Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7!
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Our 50 for 5 Dresses offer is just one of the tactics we are adopting to reduce textile waste and offer our customers exceptional value. These amazing pieces are created from material that may have otherwise gone to waste, which allows us to keep the price down and divert waste from landfill. The items on sale are carefully selected and do not in any way impact the cost price we pay to suppliers, or the way we value of the work that goes into creating the garments.We use our discounting strategies to give our customers access to on trend items no matter what their budget.
Oh no! This is probably because our advertised products usually sell out very quickly so it may be that they are no longer in stock! But please keep an eye on our Back In Stock section as we are constantly updating it! Unfortunately our Customer Service team are unable to help with stock queries, so checking out back in stock is your best bet! You can also search for a product using our visual search feature- screenshot the item you are looking for, head to the search bar and click the camera icon – follow the instructions from there! (this feature is only available on mobile)
Our popular items can sell out quickly as we are all about FAST fashion. In the meantime, why not browse through our Back In Stock category! Unfortunately our Customer Service team are unable to help with stock queries, so checking out back in stock is your best bet!
As a UK company, our clothes are sometimes labelled with UK Sizes – which may also be listed on your paper invoice inside the parcel. Not to worry, the product will be the size you ordered – just labelled with the UK equivalent size (e.g. UK size 6 is a US size 2). You can see our size guide here to confirm (link to size guide).
We’re unable to ship certain products overseas. This can be due to legal or logistical restrictions that prevent us from sending products overseas. Items can include sunglasses, aerosols, beauty items, perfume and some liquids. If we cannot ship a product outside of the UK, we’ll always specify on the product page. We’ll also notify you at checkout if there are any restricted items in your shopping bag. If you’ve added an item to your bag that can’t be shipped to your address, the order won’t be completed. To complete your order, you’ll need to remove any items that can’t be shipped to your delivery address.
Still need our help? Hit us up below.FYI - If you’re getting in touch regarding an order, don’t forget to include your order number.
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